Ticket conversations
Read threads, reply to customers, and keep every conversation moving from your phone.
Manage tickets, replies, attachments, alerts and multiple Odoo workspaces from one fast mobile app.

Everything close at hand
HelpDuck keeps the essential parts of your Odoo Helpdesk workflow fast, focused, and mobile.
Read threads, reply to customers, and keep every conversation moving from your phone.
Stay close to urgent requests with timely notifications for new activity and assignments.
Review the files customers send and attach what your reply needs, without returning to a desk.
Switch between Odoo workspaces from one app while keeping every support queue organized.
Work against your Odoo helpdesk data so teams see the latest ticket updates wherever they are.
A purpose-built mobile experience for support work, with your Odoo workspace at the center.
Multi-Odoo workspaces
Move between the Odoo workspaces you support without losing your place. HelpDuck gives each workspace a clear home in one focused mobile experience.

A simpler mobile workflow
Inside HelpDuck
A fast view of the screens your support team uses most.
Made for your stack
HelpDuck brings the support workflow you already know into a focused app built for life away from the desktop.
FAQ
A few quick answers before you bring your helpdesk along.