Mobile Odoo Helpdesk

Odoo Helpdesk,
Anywhere.

Manage tickets, replies, attachments, alerts and multiple Odoo workspaces from one fast mobile app.

Get it onGoogle Play
Built for Odoo HelpdeskMultiple workspaces
HelpDuck Dashboard and Ticket List on two phones

Everything close at hand

Support work, without the desk.

HelpDuck keeps the essential parts of your Odoo Helpdesk workflow fast, focused, and mobile.

01

Ticket conversations

Read threads, reply to customers, and keep every conversation moving from your phone.

02

Instant alerts

Stay close to urgent requests with timely notifications for new activity and assignments.

03

Attachments ready

Review the files customers send and attach what your reply needs, without returning to a desk.

04

Multiple workspaces

Switch between Odoo workspaces from one app while keeping every support queue organized.

05

Always in sync

Work against your Odoo helpdesk data so teams see the latest ticket updates wherever they are.

06

Focused access

A purpose-built mobile experience for support work, with your Odoo workspace at the center.

Multi-Odoo workspaces

One HelpDuck.
Multiple Odoo systems.

Move between the Odoo workspaces you support without losing your place. HelpDuck gives each workspace a clear home in one focused mobile experience.

  • Keep separate workspaces organized
  • Switch context without a desktop
  • Bring the right queue wherever work happens
HelpDuck workspace switcher with connected Odoo servers

A simpler mobile workflow

From alert to answer.

01

Alert

Get notified

02

Open Ticket

View ticket details

03

Reply / Add Note

Collaborate with your team

04

Attach File

Upload images or documents

05

Change Stage

Move through your workflow

06

Resolve

Close the ticket

Inside HelpDuck

Your helpdesk, made mobile.

A fast view of the screens your support team uses most.

Made for your stack

Odoo Helpdesk.
Now within reach.

HelpDuck brings the support workflow you already know into a focused app built for life away from the desktop.

H
odoo
HelpDuck

Take your Odoo Helpdesk with you.

HelpDuck goes where your team goes.

Get it onGoogle Play

FAQ

Good to know.

A few quick answers before you bring your helpdesk along.